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My requirement is to build a validation rule on case object,Whenever case reason is Support Group it assign to only Support Group Queue,If not display an error like Case reason with Support Group can only assign to Support Group Queue. Below formula I am using but its not working as expected.Can you help me.

OR(
    ISPICKVAL(Reason,'Support Group'),
    NOT(CONTAINS(Owner.Queue.QueueName,'Support Group Queue'))
)

In Error Message I am display error:If not display an error like Case reason with Support Group can only assign to Support Group Queue.

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Use 'AND' on behalf of 'OR' in the formula. Use this : "AND( ISPICKVAL(Reason,'Support Group'), NOT(CONTAINS( Owner:Queue.QueueName ,'Support Group Queue')) )". i hope this will help you.

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