it's possible to translate the pre chat form from Salesforce configuration?

I try but not find anything.

My problem is to translate "First Name" and "Last Name" into pre chat form.

  • 1
    Hi, are you using Embedded Service Chat? If yes, then did you try to change the language in embedded_svc.settings.language? For example, if embedded_svc.settings.language = 'fr'; is used, then it will display in French. Check this article for all the supported languages. Commented Jan 12, 2021 at 22:00
  • embedded_svc.settings.language solve the problem. Thanks
    – DevOps85
    Commented Jan 13, 2021 at 8:29
  • Hello, where do you find the option to change embedded_svc.settings.language?
    – Leto
    Commented Sep 5, 2021 at 18:18

1 Answer 1


We have an option to translate under embedded service deployment settings.

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