2

What is the difference between context vs custom variable when configuring Einstein bot?

1

1 Answer 1

0

Custom variables can be considered as data containers and can just used to put and retrieve data. They don't have any related mappings.

enter image description here

While context variables can be leveraged as sophisticated formulas which grab content from either LiveChatTranscript for the Chat channel or MessagingSession or MessagingUserfor the Messaging Channels.

enter image description here

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .