How to Create a suppression within the journey so that a customer receives only 1 email in 1 week? Can I use this flow,

  1. send the email
  2. exit the customer from the journey after 1 week

Is this correct?

  • Are you talking about one email per week from the instance or one email from one journey? – Swati Mishra Jan 8 at 8:09
  • @SwatiMishra one email from a journey – Guest17 Jan 8 at 8:18
  • Yes, you can exit the contact from the journey after 1 week, provided you have set the re-entry criteria on journey settings as 'Re-entry only after exiting' – Swati Mishra Jan 8 at 8:22
  • @swatimishra thanks a lot for the information – Guest17 Jan 8 at 8:26

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