Here is the scenario where I am strucked: In OSR object, there is a picklist field 'Status'. In this field, I have 5 values(Not Submitted,Open,In Progress,Completed,Rejected) but I want to display only one picklist value in status field(Not Submitted) before an OSR record is created. I am able to display only "Not Submitted" value by creating a new record type and placing "Not Submitted" value as a default one.
But when a record gets saved and submitted for Approval, its status is changed to "Open" and at that time, it is displaying only "Open" and "Not Submitted" values but I also want "In Progress" value to be displayed.
I know there is a way to do this but how I don't know. Any suggestion on this really helpful !
Thanks in advance !