I have a cloud page with smartcapture. I am using this Cloudpage as entry criteria into a journey that creates a new record and updates an Object in SF. i am able to map all required fields to the Journey data (see below) except one field (NPS Rate) which is greyed out. (second screenshot)

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why would this be? I have the receiving field in SF with data type 'number' and the same for the smartcapture target DE.

  • 1
    Do you have any number fields in your journey data? – EazyE Nov 23 '20 at 2:01
  • Yes this field is a number field. Should I change it to text? If yes, Does the Salesforce field also need to be text? – Rahul G Nov 23 '20 at 2:07
  • 1
    I believe a salesforce number field has to map to a decimal DE field – EazyE Nov 23 '20 at 2:13
  • I changed it to decimal & it works now however I am really struggling to pass a constant 0 from the Email to the Cloud page. I tried @nps = 0 @nps = '0' @nps = "0" – Rahul G Nov 23 '20 at 3:01
  • 1
    havent tried it, but maybe 0.0 works. – DonL Nov 23 '20 at 7:26

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