I want to track the
used licenses in
LMA and I believe that is handled by
LMA itself. But somehow my
Used Licenses field is not getting updated in
LMA. Now, as per Salesforce documentation this field remains black in the following two cases.
- A customer uninstalled the package.
- Licensed Seats is set to Site License.
I have associated the package and
LMA under the salesforce partner portal and set the default license as well i.e. Active, 2 Seats but still I do not see the used license field updated.
Now, whenever I try to install the managed package in the client's environment to verify whether the package is getting installed based on the configured license or not, all I see is the package is getting installed with the default setting set to
Site License rather than
Active, 2 Seats
Screenshot of LMA record created after the package gets installed on the client's machine
I do not see the
Manage License option in the client's environment where the package is installed