I want to track the used licenses
in LMA
and I believe that is handled by LMA
itself. But somehow my Used Licenses
field is not getting updated in LMA
. Now, as per Salesforce documentation this field remains black in the following two cases.
- A customer uninstalled the package.
- Licensed Seats is set to Site License.
I have associated the package and LMA
under the salesforce partner portal and set the default license as well i.e. Active, 2 Seats but still I do not see the used license field updated.
Screenshot of partner portal where package and LMA gets associated
Now, whenever I try to install the managed package in the client's environment to verify whether the package is getting installed based on the configured license or not, all I see is the package is getting installed with the default setting set to Site License
rather than Active, 2 Seats
Screenshot of LMA record created after the package gets installed on the client's machine
I do not see the Manage License
option in the client's environment where the package is installed