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we have a picklist custom field for Opportunity objects where we have all the countries where my company works. Would it be possible to group the values in this field by region or continent? For example: Europe: Germany, Italy, UK, France. LATAM: Brazil, Colombia, Chile. etc.

Thanks.

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    I think it is only possible with apex/visualforce. Commented Apr 14, 2014 at 9:13
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    Have you tried using Dependent and Controller picklist?
    – snehakem
    Commented Apr 14, 2014 at 9:17

2 Answers 2

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Create two picklists. one with continent/region and other with countries and create picklist dependency between these two.

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You can always create
-one picklist for Region
-one picklist for Country

and then set field dependency. https://help.salesforce.com/HTViewHelpDoc?id=fields_defining_field_dependencies.htm&language=en_US

If your requirement is grouping only pertaining to reports then you wont even need a new controlling field, you can directly create bucket on the Country field.
https://help.salesforce.com/HTViewHelpDoc?id=reports_bucketing_adding.htm&language=en_US
https://www.youtube.com/watch?v=Dq1TkYzT-mM

Cheers,

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