2

My question seems to be quite simple... In a Journey, how can I create a split between:

  • those who are able to receive a Push Notification
  • those who can't (and they'll receive an email)

I don't know what data I would have to check. I thought I would use a dataview which would allow me to update a field in my Contacts' Data Extension but I can't find it neither.

Could you please help me ?

Thanks in advance !

David

2 Answers 2

1

You can look at the state of opted-in in the MobilePush Demographics in Contacts. If a device is opted-in then you know that: 1) it is registered, 2) it has a push token and 3) the user has accepted the push permission.

1
  • Hi Bill, yes sure, that's the best way ! Thanks a lot !
    – divad
    Nov 10, 2020 at 16:53
1

In a decision split, you could use contact data in Mobile Push Demographics/Subscription where option status = Opted In

enter image description here

1
  • Hi EazyE, thank you for this screenshot, it seems to be the good way to do it !
    – divad
    Nov 10, 2020 at 16:53

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.