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My question seems to be quite simple... In a Journey, how can I create a split between:

  • those who are able to receive a Push Notification
  • those who can't (and they'll receive an email)

I don't know what data I would have to check. I thought I would use a dataview which would allow me to update a field in my Contacts' Data Extension but I can't find it neither.

Could you please help me ?

Thanks in advance !

David

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2 Answers 2

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You can look at the state of opted-in in the MobilePush Demographics in Contacts. If a device is opted-in then you know that: 1) it is registered, 2) it has a push token and 3) the user has accepted the push permission.

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  • Hi Bill, yes sure, that's the best way ! Thanks a lot !
    – divad
    Nov 10, 2020 at 16:53
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In a decision split, you could use contact data in Mobile Push Demographics/Subscription where option status = Opted In

enter image description here

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  • Hi EazyE, thank you for this screenshot, it seems to be the good way to do it !
    – divad
    Nov 10, 2020 at 16:53

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