In Lightning it is said that entitlements related list is not available on Contact. However, i cannot see them neither on the account's related list. Am i missing something?

  • Have you set up and configured Entitlements as documented here? Entitlements are not enabled by default in Salesforce orgs.
    – arut
    Oct 30, 2020 at 18:10
  • Yes, i have enabled them and configured them. Also, i have created some entitlement records, but when i add the Entitlements as a related list to my Account, i don't see them in Lightning Experience. I see them in Classic. Oct 30, 2020 at 20:00
  • 1
    Is this for all users or specific set of users? Can you check if this solves the problem? Same solution as been listed here too.
    – arut
    Oct 31, 2020 at 7:26
  • Problem solved, thanks! Oct 31, 2020 at 19:57
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    Since, this link doesn't have an marked answer, I'm unable to use it to mark this question as duplicate. Hence, posting answer here.
    – arut
    Nov 1, 2020 at 6:02

1 Answer 1


To display the Related List in Lightning, the Object's Field Level Security must be set to "Read" for all profiles within the Profile Setup. Details/ resolution mentioned here.

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