I ran Contact Data Portability Report for a subscriber. I have few questions on the results:

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  1. Can a unique Subscriber Key have multiple Subscriber IDs?
  2. This email was never bounced, still it has 'DateBounced2' field populated. Also, in NumberOfBounces2, it shows a date format while in 'DateJoined2' it shows a number value.

Does this report not show accurate results or am I not understanding this correctly. Thanks in advance!

  • 1
    Subscriberkey can be duplicated if it exists in the all subs and the triggeredsend manager list – EazyE Oct 30 '20 at 13:19
  • @EazyE can you point me to documentation related the triggeredsend manager list ? – mario ruiz Nov 5 '20 at 15:43
  • In the documentation there's not really something useful, help.salesforce.com/… , have you tried to create a case with support? – mario ruiz Nov 5 '20 at 15:46
  • Will both the contacts be tied to one contact? @EazyE – Krati Garg Nov 23 '20 at 14:42

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