Need to shorten the wait time, Journey got started late so the full 1 day wait is too long, is there a way to pause, change the wait time to an hour for a particular wait step, then resume and continue the journey flow?

1 Answer 1


This change to the wait step can only be done by creating a new journey version. Hence the changes will not apply to contacts currently in a wait step of the old version.

  • so technically I would have to stop the old version, make a new journey version and continue them where they left off with the new added waits (eg. email 1 already sent out, start them with email 2 in the new journey version).
    – 4kAudio
    Oct 15, 2020 at 18:36
  • Yes, @4kAudio - this is the only way Oct 15, 2020 at 18:51

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