Can some one tell me how to set a default record type for a custom profile? It should be very easy, however, I am not able to do that in our production org. I opened up the profile and went into Object Settings and I found that Opportunity object is not listed there. I went under the Customize ==> Opportunities ==> Record Types and Customize ==> Opportunities ==> Sales Process and I could not find a way to set a default record type for a profile.

Can someone help?

1 Answer 1


Check the license type of the profile. If it is Salesforce, You can see it but if it is Salesforce Platform User, You can't.

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  • I am using Salesforce license only and I am a System Administrator. Oct 7, 2020 at 17:24
  • 1
    I found the issue. The profile belongs to the community license which does not have visibility to Opportunity object. Oct 7, 2020 at 19:51
  • You can accept the answer if it has served it's purpose. Oct 8, 2020 at 1:32

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