Are you aware of any issue or new restriction introduced recently to log on Subscriber?

I granted access to our company, logged out, and then logged in our LMA, then I opened the Subscriber using the org id, but then it shows no entry to log-in.

Is this a Salesforce issue that might be happening?

I am asking because a few days ago I used the exact same feature (Log In to Subscriber Orgs) and it worked, for the same org, etc.

1 Answer 1


In my case, this wasn't working since I had LMA installed in Developer Edition org. When I requested for PBO and used LMA there, this option has appeared.

Documentation says that Log In to Subscriber Orgs works only in Enterprise, Performance, and Unlimited Editions

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