I created a new demo project, from their canned demos, which only has 3 components. I filled in my force.com developer login. But any time I touch the SF icon in the diagram, or try to change any settings, I get:

"Getting DataSense metadata types failed: Invalid usernane, password, security token; or user locked out"

What I did:

  • Fresh install of MuleSoft's Mule Studio.
  • Software updates
  • Verified login on Force web site
  • Verified App login with "Force.com Explorer" (username, password, security token)
  • Even tried changing security token and password and re-verified.
  • For mulesoft Salesforce connector properties, I originally just updated 3 fields on the Connections tab: Username, Password, Security Token.
  • Later I also tried updating the URL field to https://test.salesforce.com
  • Not using any proxy info.
  • I also waited over the weekend, in case my failed attempts had caused a lockout timer, but same thing this morning.

Again, I'm trying to do the simplest thing possible: Start with fresh install, new template project, fill in my credentials, and boom!

I'm guessing there's some other property that I need to set, but relatively new to both Mule and Force, so really don't know what else to check.

  • Are you seeing login attempts on the Manage Users -> Login History page? Commented Apr 7, 2014 at 16:40
  • I also tried starting from scratch with this video, youtu.be/UxnM4yQNiDU?t=1m50s, but it fails the same way when I click OK. My dialogs don't look exactly like the video. The Wizard pre-populates a URL of login.salesforce.com/services/Soap/u/28.0 but I'm not sure if that's right for "sandbox" access. Commented Apr 7, 2014 at 18:18
  • Weird, although I didn't get the template project running, I was able to get a bit further in this video: youtu.be/UxnM4yQNiDU but the trick is to NOT use the variable names, but instead use hard-coded values in that dialog box. Strange stuff, and odd that the canned demo that's built-in doesn't work. Commented Apr 7, 2014 at 18:45

1 Answer 1


If you use the the 6.0 connector, the problem is your studio + ESB version.

I was having the same with the Studio of October and ESB v.3.5.2.

Solution: - Studio 5.0.1 - ESB 3.6 EE

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