I'm creating Custom Email Template(Text) for Approval aprocess in order to get email notifications. But instead of populating approver name in first line after Hi "ApproverName" it's priniting the requester name who is submitting the approval request. Below is the email template,

Hi {!ApprovalRequest.Process_Approver},

{!Approval_Requesting_User.Name} has requested your approval to create this project in Mavenlink : {!Opportunity.Name}.

Please approve that the Opportunity naming convention is correct (Account Abbreviation - Opportunity Name - Sitecore or SF), Contacts are added to the Opportunity and the estimate and outline have been added.

Please visit the link below and either approve or reject it.


Please let me know what wrong I'm doing here?

BR, Abhishek

  • Hey @rahul I can't see anything in your comment, you posted a blank!
    – darkCloud
    Commented Sep 18, 2020 at 11:14
  • I didn't comment, I just edited the post :), Commented Sep 18, 2020 at 11:42
  • Okay @rahul, like the post can be edited or available to edit publicly?
    – darkCloud
    Commented Sep 18, 2020 at 12:41
  • Not everyone can edit the posts, but a person with edit privilege can edit and everyone who has an account can suggest the edit which can be reviewed and approved by the person who has those privileges. Know more about privileges here Commented Sep 18, 2020 at 12:52


You must log in to answer this question.

Browse other questions tagged .