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We have enabled the Enhanced Notes in our Instance and added the related list in to the page layout. When our users add a note using the enhanced notes other users can only view them and cannot edit them. By default the permission on the note is set to Read only for the other users

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Is there some setting that we need to enable to have our users edit the notes. We tried sharing the notes even then the default role we see when sharing is the Viewer. Any help is greatly appreciated

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"When sharing a note in Lightning Experience, you can provide Viewer access only. There is no Collaborator access. Notes doesn’t support simultaneous editing, and this restriction prevents multiple people from editing a note at the same time. If multiple people change a note at the same time, they overwrite each other’s changes."

https://help.salesforce.com/articleView?id=notes_share_lex.htm&type=5

However there is a workaround - each enhanced note is stored in ContentNote. We can query it and open in classic by pasting the Id in URL and then add users as Collaborator. Now added user can edit this enhanced note.

  1. I created an enhanced note with name "Test Note".
  2. Queried it dev console [SELECT Id FROM ContentNote WHERE Title ='Test Note']. Got the record id.
  3. Switched back to Classic and then pasted in url - it opens up the content note in classic
  4. Added target user as collaborator using sharing setting button.
  5. Logged in as Target user and now able to edit note even in Lightning experience

This is just a POC, we need to find out some way to reach the content note without querying record for general user - a button or a link.

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