We are using Journey Builder connected to our Sales Cloud instance.
In our journeys we use Salesforce Entry Data.
We mostly use “Sales Cloud Campaign” as entry mode for journey, but we have a few journeys that are using regular Salesforce data with “is updated/meets criteria” as entry aswell.
We are having some issue when inserting big volumes into campaign in Sales Cloud, not all come to Journey.
I have been told to check this: https://developer.salesforce.com/docs/atlas.en-us.salesforce_app_limits_cheatsheet.meta/salesforce_app_limits_cheatsheet/salesforce_app_limits_platform_apexgov.htm and this: https://dreamevent.secure.force.com/articleView?id=mc_jb_salesforce_data_event.htm&type=5
But I don’t see any volume limitations listed.
Can somebody please tell me what is the maximum number of subscriber that we can push to journey in one batch using:
- Salesforce Campaign as entry source for journey (adding new members to a Campaign in progress that is connected to journey)
- Salesforce data updates as entry source for journey (running journey with filter criteria and in sales cloud we do a mass upload of contacts that match this criteria and should be added to welcome journey)
Thank you your help is much appreciated.