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According to Habeas Data law, when a user wants to revoke the authorization to receive communications, we must not keep user information in any Data Extension, so we need to look for a user record in all Data Extensions to delete all their information, is there any way to do this?

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You can use contact deletion framework to remove a specific contact/subscriber key from all sendable data extensions. In order to do so (as per documentation):

  1. Navigate to All Contacts in Contact Builder.
  2. Select the checkbox next to the contact. Click the bin symbol, and select Delete selected contact.

Or alternatively- use the API route

You might need to enable contact deletion, if above step is not available.

Do also take a look on this Trailhead module about contact deletion.

It is also possible to automate contact deletion, if you need to do it on regular basis.

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  • As a note this is only sendable DEs and allsubs/all contacts. Any non sendable DEs will retain their info – Gortonington Sep 8 '20 at 23:37

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