We have a requirement to end a live chat automatically if an agent does not accept or decline the request within 5 minutes. Following this thread : Live agent chat idle session 10 mins , I have tried implementing the idea given in this thread. I have added a cometd listener to a vf page which gets the chat key related to a chat request on the agent's queue.I have added this vf page on a vf tab and placed it in service console. I am using sforce.console.chat.endChat(chatKey:String, (optional)callback:Function) to end the chat after a certain amount of time. Right now I am trying with 1 min delay.Here is my code:

<apex:page controller="SampleConsoleVFC" >
    <apex:includeScript value="/support/console/49.0/integration.js"/>
    <apex:includeScript value="//code.jquery.com/jquery-1.11.1.min.js" />
    <apex:includeScript value="{!URLFOR($Resource.cometd, 'cometd/cometd.js')}"/>
    <apex:includeScript value="{!URLFOR($Resource.cometd, 'jquery/jquery.cometd.js')}"/>
    <apex:includeScript value="{!URLFOR($Resource.cometd, 'json2.js')}"/>
    <script type="text/javascript">
        url: window.location.protocol + '//' + window.location.hostname + '/cometd/41.0/',
        requestHeaders: {
            Authorization: 'OAuth {!$Api.Session_ID}'
        appendMessageTypeToURL : false
    console.log('before handshake');
    // disable websockets
    $.cometd.websocketEnabled = false; 
    $.cometd.subscribe('/topic/TimeCheck', function(message) {
    console.log('before addListener');  
    $.cometd.addListener('/topic/TimeCheck', function(message) {
        var id = message.data.sobject.Id;
        var reqTime = message.data.sobject.RequestTime ;
                         function (result, event) {
                             if (event.status) {
                                     sforce.console.chat.endChat(result, endSuccess); }, 60000);
                             } else if (event.type === 'exception') {
                             } else {
                         { escape: true }
    function endSuccess(result) {
            //Report whether ending the chat was succesful
            if (result.success == true) {
                alert('Ending the chat was successful');
            } else {
                alert('Ending the chat was not successful');

I have checked the logs, I am getting the chat key but after passing the chat key into the end chat function,I am getting the alert below:

Ending the chat was not successful

Could anyone please help me out with the possible reasons of this function not working.

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