I have created a workflow that creates a task (activity). The task is assigned to a user. I have two diffferent task record types for task. I have a page layout for each record type. If the worklfow rule creates the task what record type will it use?


The workflow rule does not use the page layout to create the task as the process runs in the background. In any case, if you had lets say a formula on the task object that depended on the record type, the record type used would be the default record type of the context user.

  • thanks... and the contect suer is the user that the workflow rule fires under as opposed to the user for which the task is being created? – Bart Apr 3 '14 at 15:47
  • That is correct. – PepeFloyd Apr 3 '14 at 19:43

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