0

I'm fairly new to Marketing Cloud and wonder if it's possible for subscribers to enter a second journey one or two days after the first one was completed? Can I achieve that through the Automation Studio? How to trigger such action?

Thank you for any suggestions.

1 Answer 1

3

What I would do is:

  1. Have an Updatecontact activity at the end of journey one to insert a value into a DE that you then use as a flag for beginning Journey 2.
  2. Create a SQL Query in Automation Studio to run every day or so to find those that have this flag and the date of exit was 1-2 days ago then push them to an entry DE for Journey

There are other ways, including via a custom built Journey Log, API tracking events, etc. But I find the above to be the easiest to implement and execute.

Sample SQL:

SELECT SubscriberKey
FROM [myDE]
WHERE exitFlag = 1
AND CAST(exitDate as Date) = CAST(GetDate() - 2 as Date)

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .