The LiveAgent Supervisor Tab makes has access to a streaming API that updates as agents come on and offline. However, I haven't been able to find any documented APIs that allow for this.
I'm working on an internal dashboard to monitor Live Agent status and essentially make a more advanced version of the Supervisor Tab.
I've looked into LiveAgentSession but it appears that it only gets created once a session is ended.
Is the Supervisor tab using undocumented APIs?