I'm new with MC. I have two questions about Journey Builder
I have a journey builder like the image above. The engagement split metric is "opens". I expected if I clicked to "Duc email" to open it, then it would send the "MC connect test" email. I did click into the email (in my spam box) but it didn't send the next email. I wonder why? The flow said it wasn't opened.
I also made a new version based on an older version and activated it. But it seemed it couldn't send the emails (0 entries)?? The setting of this journey is same like the first one. I don't know which issues I am facing