In our lightning community, we cannot figure out why the mass "Change Owner" button is not showing on a list-view within our community.

  1. In Case search layouts, the mass "Change Owner" button is enabled.

  2. Enabled permissions in the profile created for this community:

  • Access to the Case Object
  • case management (create, modify)
  • access to the Owner Id field
  1. Furthermore, even the single "Change Owner" button is available to users on the case layout page

What are we missing?

1 Answer 1


To my knowledge, the Change Owner button on related lists isn't visible in Lightning Experience or Communities at all.

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