Here is the css reference, I have uploaded the font to the static resource, the source org showing up the correct font face but once I package the app (yes I included the static resource) to the package and installed in a new org the font-family is not showing correctly.

@font-face {
    font-family: Neutraface;
    src: url(/resource/fontNeutraface);  

Any help?

error I see in the console log:

downloadable font: download failed (font-family: "Neutraface" style:normal weight:400 stretch:100 src index:0): status=2147746065 source: https://xxxxx-dev-ed.lightning.force.com/resource/fontNeutraface

  • 1
    It could be namespace thing as well! Try using namespace__resource/fontNeutraface Commented Jul 18, 2020 at 2:16
  • yep it was namespace
    – Nick
    Commented Jul 18, 2020 at 3:27

1 Answer 1


As Mohith Shrivastava pointed out it was namespace that was causing the issue:

Here is how I was able to fixed:

src: url(/resource/namespace__fontNeutraface); 

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .