0

I've been researching, how can we enable Email open tracking, if we are sending email from case.

I checked the link Considerations for Email Open Tracking

According to 3rd point email can't be tracked

"The email is sent from Cases or from an email that uses Email-to-Case"

Is there any other way to do so or something I am missing ?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.