Is there any way to track sales that are made after engaging with an agent over chat?

I am curious generally if there are any other salesforce customers that are using live agent chat for Sales, and if they have found a way to attribute sales to specific chats.

For context, we do use commerce cloud to store some order info (not sure if this is helpful/relevent or not)


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    The easiest out of the box solution in Commerce Cloud is a so-called "order on behalf of" where the agent would do so after chatting with customer. All other options such as parsing chat session text or doing sentiment analysis are considerably more complicated. – identigral Jul 14 '20 at 19:07

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