Looking to see if anyone has experience using Einstein Send Time Optimization within Salesforce Marketing Cloud.
I reached out to SFMC support yesterday asking about the following:
- Is there a way to see the message spread across a specific time frame once a campaign is set up within Journey Builder. With other STO platforms, you are able to see the projected message spread across a number of days that you specified to give you insights on what to expect based on emails being sent.
Apparently there is no feature available currently within the Einstein STO tool to see this information on the front end.
My question is: is the underlying data available for this though? It must live somewhere within SFMC in the backend. Is there any way to gain access/connect to it in case I want to do up a nice visualization view?
- The overall dashboard view of Einstein STO is rather basic. No real campaign data available on the front end. Same applies here, is the underlying data available for this? Is there any way to gain access/connect to it in case I want to do up a nice visualization view?
I know another STO program has a pretty decent view upon setting up campaigns within the tool and spits out some good reporting as well.
I know Einstein was released back in the fall of 2019 I believe and expect there would be additional updates/features moving forward, but I thought I would ask here too.
Thank you in advance.