The Einstein Chatbot header has default greeting text as "Hello Guest! An agent is on the way. And this text on header is white in color. I want to change it into a different color, probably darker color. Also, by default it has End Chat button on the header, how to remove that button from there ?

  • if your chatbot is used with embedded services, then you can change the header color in that Jul 10, 2020 at 10:26
  • I can change the header color, but how about the header text and the text color ? Is there a way to change that ?
    – GGill
    Jul 15, 2020 at 0:06

1 Answer 1


Setup -> Embedded Service Deployment Settings -> View (in de button on the right of your embedded service) and 'Edit' in Branding.

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