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According to Salesforce support, it isn't possible to add the "log a call" action to Lightning for Outlook (now branded "Outlook Integration"). This posts references the same:
How can I 'Log A Call' using the Salesforce for Outlook sidebar
Anyone have a work-around?
Recently found a solution for this.
Can't use default "Log a Call" action type, have to make a new custom "Log a Call" global action using a Create a Record action type mimicking the default log a call.
Target object: Task
Predefine "Task Subtype" to be "Call" to simulate default Log a Call
Predefine fields "Due Date -> TODAY()" and "Status -> Completed" to further simulate log a call.
Add this new action to publisher layout in Outlook Integration
