I'm trying to find out why records are not getting injected in Journey Builder when using Salesforce Data Entry.
I've followed the documentation right here and the Debug logs are fine, the FireJBTrigger is triggered. So, I'm assuming the problem is somewhere at the SFMC Connect level.
I've initiated the logs from Marketing Cloud Connect's interface on Sales Cloud and tried to reproduce the problem, but can't find any files in Documents > Marketing Cloud Documents.
Do we have to specify the debug level somewhere so that the appropriate logs are generated? How do you guys get SFMC Connect logs?
PS - some contextual info: We are on Multi-Org with two business units connected to the same Sales Cloud org.