I've issue with retrieving 'AccountUser' object via SSJS. I've created a cloud page in a BU to which I've access to and my account is an 'API user' account - so, I figured I should get a response. My goal here is to get all the users and their permission sets & roles and further retrieve all permissions of all the roles (for audit purpose). I couldn't find any report that does this and I'm that API can be used to retrieve permission sets.

  Platform.Load("Core", "1.1.1");
  try {
    /* Begin Retrieve Request */
    var rr = Platform.Function.CreateObject("RetrieveRequest");
    Platform.Function.SetObjectProperty(rr, "ObjectType", "AccountUser");
    Platform.Function.AddObjectArrayItem(rr, "Properties", "ActiveFlag");
    Platform.Function.AddObjectArrayItem(rr, "Properties", "AccountUserID");
    Platform.Function.AddObjectArrayItem(rr, "Properties", "Name");
    /* Filter Response */
    var sfp = Platform.Function.CreateObject("SimpleFilterPart");
    Platform.Function.SetObjectProperty(sfp, "Property", "Name");
    Platform.Function.SetObjectProperty(sfp, "SimpleOperator", "like");
    Platform.Function.AddObjectArrayItem(sfp, "Value", "matheswaran_kanagarajan");
    Platform.Function.SetObjectProperty(rr, "Filter", sfp);
    /* Invoke Retrieve */
    var rows = Platform.Function.InvokeRetrieve(rr, results);
    Write("Rows --> " );
  catch(e) {

1 Answer 1


Are you running this on a child BU? The AccountUsers exist at the parent BU level so it would not be expected to return any results in a child BU.

Try running your code on the parent BU and you should get a response.

There's more useful info in the below article:

Read AccountUser's assigned to BusinessUnit in Enterprise Account

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