I'm trying to build a journey with a Salesforce Data entry event. I want to trigger the journey every time a new Service Appointment (Lightning Scheduler) is created or an existing one is changed.
I followed all the steps in Journey Builder, a new DE is automatically created, the SFDC Flow is automatically created, but when I create a new record, nothing goes through.
At first I thought it had something to do with entry criteria, so I removed all criteria for test purposes. Still nothing happened.
I tried it with inserting the related Contact. Also tried it with related PersonAccount... nothing.
Does anybody have experience with creating a journey triggered by a Lightning Scheduler Service Appointment? Or can anybody tell me how I can debug this properly?
Thanks in advance!