I have contacts set to private and use sharing rules to open up access to other sales users. I have a scenario where an account executive would like to have other sales support users below them in the role hierarchy edit tasks that are assigned to the account executive. I still have not been able to enable edit ability to the support users. It keeps coming up Insufficient Privileges when the user tried to edit the activity. Is there a way to share the activity with other users so they can edit the activity owned by an Account Executive at a higher level in the role hierarchy?
Thanks for any help.