We currently use a couple of URL fields to deep link to external systems. I'd like to create buttons that can navigate to those URLs.

Creating a Custom Link & populating it with a URL Field didn't work because Salesforce automatically URL Encodes all fields that are added to Custom Links.

So even though my URL Field may have a legitimate URL (like say: http://www.salesforce.com), when I put it in a Custom Link, Salesforce encodes it & turns it into https%3A%2F%2Fwww.salesforce.com.

Any ideas?

BTW. here's a screenshot of what I've currently tried.

Custom Link with URL Field


You can use vf page as Content Source:

enter image description here

vf page:

<apex:page standardController="Account" >

You may need to create it for Case in your case.

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