Got a weird situation going on. I see that I can set "Field History Tracking" in my Quote Line Items, but I'm getting an unusual error:

Error Message

I'm not sure what solution is as I have a standard admin profile, and we have modify all on Quotes. Been reading up on this article: Insufficient Privileges Errors but it's not clear on how to resolve the issue since our sharing model is pretty loose.

If you can help out with this, that would be great as we would like to see what price changes our employees are making to line-items. Thank you.

  • Did you Enable Field Tracking History on the object itself?
    – sfdcfox
    Jun 3 '20 at 13:18
  • I guess I assumed that since the button was there, that it was already on. Checking now.
    – thinker
    Jun 3 '20 at 13:20
  • @sfdcfox where would you enable this? documentation says to just click "Set History Tracking" which is what I'm currently doing and is producing the above error. help.salesforce.com/…
    – thinker
    Jun 3 '20 at 13:23
  • I think thinker means user can not Set History Tracking for "Quote Line Items" with the System Administrator profile, so weird. ![enter image description here](i.stack.imgur.com/D8nyP.png) Nov 13 '20 at 7:21

Apparently, you can't yet track field history on quotes (and presumably quote line items). Only the standard objects in the documentation you've looked at support this feature. See this Idea.

  • Ok, good to know. Seems odd that they would have the ability to enable this feature and that the error message would be permissions related. Maybe we should create an idea to change the error message for adding quote line item history tracking :D
    – thinker
    Jun 3 '20 at 13:32

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.