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I've formatted my Solutions articles to fit the Knowledge fields and rich-text fields, downloaded and enter the correct parameter for my .property file and I keep getting an error of:

The .properties file is missing. CSV file not found.

I don't have an HTML file because there are no photos with our articles. Any advice?

Files in my Root

Content.properties file:

enter image description here

CSV File

enter image description here

Somehow I continue to receive invalid encoding for import setting: CSVEncoding. I am using UTF-8, which I believe is the recommended format.

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