I am following the Marketing Cloud Connect Trailhead here: https://trailhead.salesforce.com/content/learn/modules/marketing-cloud-connect/finish-mc-connect-configuration
I cannot ever seem to get to this part successfully:
- Log in to Marketing Cloud.
- Hover over your username and select Setup.
- Click Apps and select Salesforce Integration.
- Make sure Scope by User is deselected.
- Click Connect Account.
I am a Sys Admin in SFMC and when I navigate to Setup | Apps | Salesforce Integration, I see:
'Connected App authentication is now available for this account. Click 'Edit' to upgrade.'
The interwebs advised me I can go to Email Studio | Admin and then select 'Edit' and upgrade but I don't see that option at all. In Email Studio | Admin, I see:
There isn't an 'Edit' button available there but when I go to 'Account Settings' and select 'Edit', there is no 'Connect Account' option.
I have double checked I am a SFMC admin and I have these permissions:
- Marketing Cloud Administrator
I have double checked that my user in SFMC is also an API user.
In Sales cloud, under Marketing Cloud tab, I keep getting the 'There is no user mapping for this Salesforce account in Marketing Cloud' error message for the Salesforce System User. I was able to connect to the MC API User though.