I have a process builder workflow setup that sends out new task email notifications. I would like to differentiate the the email notifications based on the queue that it is getting sent to.
A simplified example is that we have one queue that is for the US Sales and another queue that is for international sales. I would like one style email template to be sent for the US and another for international. I don't want to go off of the queue name since I would need to maintain that and this list will grow over time.
I originally was looking into custom metadata types, but not sure if that will work. Any advise is greatly appreciated! Thanks!