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Can We mark one Hard bounce to Held status to avoid further bounces to happen and if they update their email address then I should able to mark them Active again. How to achieve this in SFMC

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    Yes, you need to open a support ticket and ask them to change that rule in your account – zuzannamj May 11 at 15:18
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    And you can always bring then back to active by changing their status on All Subscribers list – zuzannamj May 11 at 15:25
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    Also to note, if it is a hard bounce from a 'trusted domain' (gmail, etc.) it will go to held after 1 hard bounce. – Gortonington May 11 at 15:33
  • Thanks for your inputs. – Harish May 11 at 18:19

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