Is there a way where we can enable Live Agent in non-console type of app(in custom app). 'Live Agent User' feature licenses are available.

  • No. Currently you can use it in Console only. – Bforce Mar 20 '14 at 7:26

Starting from Spring ‘13, the Live Agent console isn’t available for new Live Agent customers. If you were a live agent customer prior to Spring 13 you should have access to the Live Agent console which would allow you to include this tab or a link to the tab in a custom app.

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