I've setup several template emails that are the custom format. I'd like to be able to choose this template from a lead and edit before sending. Right now when I click the custom template it doesn't allow me to edit like I can when the template is Text or HTML (letterhead).

I really just want to send an HTML email without a letterhead but that isn't an option and I don't want to send plain text.

Is there a way to do this? Any help would be great!

  • did you ever find a solution to this? It seems unusual that you can do this for HTML (with letterheads) templates but not for custom tempaltes. – user16881 Feb 4 '15 at 17:48

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