I am looking into SMS triggers and trying to figure out the logic. We have our platform connected to SF and in Journey Builder there are boxes like "is created" or "is updated"
If a user is created, can this theoretically trigger a SMS? I understand there are api calls which can be used using transactional messaging api, but to simplify I wanted to instead just send a SMS if a checkbox is ticked inside Salesforce. I have tried using iscreated/is updated inside the Journey but it does appear to send any SMS :(