I am trying to create a new user in sandbox.

I have admin access to the production org.

When I click on Log In link from the list of Sandboxes, it takes me to the new login page, but I do not have user id for the sandbox. How do I access it?


Your username is the same as production with the name of the sandbox appended to the end of it after a period (.)

Your password is the same as production.


  • Production username = frank@frankcompany.com
  • Sandbox name = TestEnv
  • Sandbox username = frank@frankcompany.com.testenv

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