I am unable to see 'Content Builder' when I navigate to 'Content' tab in Email Studio. enter image description here

I am unable to create a folder that we do by right clicking on the 'Content Builder' folder and then create new folders. I even tried to create an email but it did not let me save it. It threw an error- enter image description here

I have Administrator role and all the required permissions. I even checked all the boxes under Permissions to be double sure. Although I have raised a support case to check if the permissions are missing at the back-end but is there anything we are missing? Has anybody faced this before.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.