We're trying to automate Client Meeting Notes sent from Marketing Cloud without leaving the CRM;
- The recipients are SF Campaign Members who constitute the Key Stakeholders of the meeting.
- An automation should run once a day to pick up the Campaign Members and the notes left on a field in Salesforce CRM which will be injected to the email
- The challenge: 'Reply-All' option.
Without the Reply-All option, there are a few ways to achieve this,
- Automation Studio with or without Journey builder
- or even Triggered sends.
So far we thought of two solutions:
Intuitively, this will be 1 email send to CC. Is this possible?
When we started thinking of workarounds - the "Reply-To" address could represent an email group. But the group should be dynamic - as we add more Campaign Members.