I have a contact that was synced from SF to MC and when I search for him in ALL CONTACTS, he comes up showing his mobile number but no email shows. When I click his profile and go to attributes and scroll down to contact_salesforce - his email is available.

Any idea why? I am concerned he may not be able to get emails

  • Can you find him in All SUBSCRIBER list? Mar 23, 2020 at 8:25
  • If I remember correctly I had the same problem and it turned out that everything worked fine. However, to be sure you can check the _sent data view if he received any mails. That is, if he should have received anything yet.
    – DonL
    Mar 23, 2020 at 9:52
  • YesI can find him in all subscribers but it does not show his email? :(
    – GS65
    Mar 23, 2020 at 15:06


You must log in to answer this question.

Browse other questions tagged .