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When I send an email form within an object* in Salesforce, an associated activity is created. The "type" of the activity is recorded as call. How can configure Salesforce so that some other value is set in stead by default.
*=Case, for example.
Could you check the values of Type field in Task and make sure that the "Call" value isn't selected as default for sending emails ?
Required, but never shown
5 years, 3 months ago
2 years, 10 months ago