First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval process was found

Question

I encountered this error message recently in a function that had been okay before:

"First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval process was found".

As the message says, there is an error in the approval process. However, I just cannot find a way to solve it. Has anyone had the same problem?

The timing happened to be around the 2020 Spring critical update at the end of February.

I have another error message about the approval process which also occurred after the critical update:

"Insert failed. First exception on row 0; first error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, XXXXXX: execution of AfterInsert caused by: System.DmlException: Process failed. First exception on row 0; first error: TEMPLATE_NOT_FOUND,...... "

Thanks.

Answer 1

I have solved the two problems. They have nothing to do with 2020 Spring critical update.

For the first one:

"First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval process was found".

I did not meet the entry criteria for an approval process. A role that uses this approval process was not in the public group in the entry criteria.

For the second error message:

"Insert failed. First exception on row 0; first error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, XXXXXX: execution of AfterInsert caused by: System.DmlException: Process failed. First exception on row 0; first error: TEMPLATE_NOT_FOUND,...... "

This is because I did not grant view privilege to a object for a profile that uses this object in the process.